Er… ALT F4?
June 18, 2008
Not sure what to do – I *actually* don’t want to restart the mail server on which I have just treid to uninstall this crappy driver software for the utterly utterly useless NAS boxes we bought from (and sent back to) Dabs.
We bought three of them, two failed constantly with the RAID mirrors either failing totally or partially and being made further pointless by the completely ineffective backup software that came with them.
The uninstall program for the drivers pretty much summed up our entire experience with them.
Note the lack of a “No, I don’t want to restart my heavily-used mail server” option or a cancel button or any other option except “Ha, we WILL restart your server because our software sucks big ones”:
Posted by punctuation
Filed in it's a mad world, mostly truthful, sucky operating systems, sucky software, werking
13 Comments » Filed in it's a mad world, mostly truthful, sucky operating systems, sucky software, werking

June 18, 2008 at 1:55 pm
Er…How annoying.
June 18, 2008 at 2:02 pm
I think you made the right choice.
)
June 18, 2008 at 2:04 pm
HF – yes, a “tad” irratating.
Lisa, hard to make the wrong one really!
June 18, 2008 at 2:06 pm
I hate lazy software authors. I mean, it’s pretty transparent that in most instances there should be a: Yes, do it now. No, do it later. Cancel this operation, and (if possible): Rewind this installation RIGHT NOW button, no?
June 18, 2008 at 2:11 pm
Speaking as a “software author” myself (I am lazy too, but that’s an entirely different matter) – this kind of install SNAFU would require the programmer to deliberately put in some brain-dead code in order for that dialog to appear in that way. The default for most install packagers is “reboot: yes or no”. Especially unforgivable when it’s for a NAS box which is very likely to be controlled by a server. Meh.
June 18, 2008 at 5:02 pm
Many moons ago I worked with the guy who set up Dabs, he was a civil servant! ;o) Enough said. heh.
June 18, 2008 at 8:49 pm
i have no idea what this post is aboit but iwish you less stress. ps shep thinks i’m a pooter expert (actually i am compared to him but still)
June 19, 2008 at 2:10 am
Personally, I like the pop-up box that runs away from the cursor.
June 19, 2008 at 6:04 am
“software author” …. Developer then? ;O)
Admit to getting excited then, NAS: Navision Application Server, that’s my bag, baby… ;O)
June 19, 2008 at 8:01 pm
Fletch: Yes, the word “Navision” has been mentioned before as your religious persuasion. I’m going to pretend I know exactly how Navision works and stuff like that so that our inevitable meeting does not entirely descend into discussions revolving around Monty Python and how Steve Ballmer is a proper weirdo.
Bulldog, this NAs thing was very similar – I’m not entirely sure the dialog wasn’t written for a bet.
A quick update: the uninstall progran actually overwrote several key Windows system files on our server and has caused me a not insurmountable amount of grief. Plus Dabs did not pick up the parcel when they said they would – the icing on the cake in this saga.
June 20, 2008 at 4:06 pm
My favourite shipping saga is the UPS I tried to return and the vendor (even though it was returned via a “trade-up” program) refused it from the shipper.
The shipper put the UPS in “shipping storage” and threatened to sue us for storage fees. lol
After a call to the vendor saying “Nice trade-up program”, they decided they actually did need that back.
June 23, 2008 at 4:19 pm
I remember using Dabs back in the day when they had a tiny shop and were really friendly. Now they are a faceless mail order company.
June 24, 2008 at 5:09 pm
They *still* have not picked up the package as they said they would.
Do I really have to call them again to sort this out? Grrr.